Hello, I’m Alex Shaw
Senior Product Designer with 6+ years at the intersection of healthcare, tech, & AI. Obsessed with craft, I turn complex, ambiguous problems into software that's intuitive, trusted, and built to drive real business growth.
Experience
CareSource
2024 - Now
I lead the strategy and design of healthcare applications that streamline internal processes and enhance care delivery for our members and providers. Through discovery, usability testing, and cross-functional collaboration—including the design of AI-enabled solutions—I deliver user-centric products that drive efficiency, insight, and company growth.
Fort Robotics
2022 - 2024
I co-led experience design for safety-critical robotics platforms — spanning web and mobile applications. My work covered the full design lifecycle, from user research and usability testing to prototyping and stakeholder alignment, while mentoring design interns and fostering cross-functional collaboration throughout.
Matchbox Design Group
2021 - 2022
Drove user experience improvements across multiple industries, collaborating with developers, project managers, and clients to ensure design integrity, user-centered solutions, and alignment with business goals—resulting in improved outcomes and client satisfaction.
Caleres Inc.
2019 - 2020
Contributed to the successful redesign of e-commerce sites across 12 brands, leading to a 15–28% increase in sales through improved user flows and consistent user experiences. Conducted user research and usability testing to identify pain points and guide feature enhancements.