Alex Shaw

helloalexshaw@gmail.com

Hello there! I’m a Senior Product Designer with over six years of experience simplifying complex software to align user needs with business goals.

CareSource

Jul 2024 - Current

I lead the strategy and design of healthcare applications that help streamline internal processes and enhance care delivery for our members. By driving discovery, usability testing, and cross-functional collaboration, I deliver user-centric solutions that support company growth.

I lead the strategy and design of healthcare applications that help streamline internal processes and enhance care delivery for our members. By driving discovery, usability testing, and cross-functional collaboration, I deliver user-centric solutions that support company growth.

Fort Robotics

May 2022 - Jan 2024

I led the end-to-end design of a robotics web and mobile application, focusing on reducing downtime and improving operational efficiency. I combined user research, design mentorship, and collaboration to deliver impactful solutions and establish scalable design practices.

I led the end-to-end design of a robotics web and mobile application, focusing on reducing downtime and improving operational efficiency. I combined user research, design mentorship, and collaboration to deliver impactful solutions and establish scalable design practices.

Matchbox

Mar 2021 - May 2022

Drove user experience improvements across multiple industries, collaborating with developers, project managers, and clients to ensure design integrity, user-centered solutions, and alignment with business goals—resulting in improved outcomes and client satisfaction.

Drove user experience improvements across multiple industries, collaborating with developers, project managers, and clients to ensure design integrity, user-centered solutions, and alignment with business goals—resulting in improved outcomes and client satisfaction.

Caleres Inc.

Aug 2019 - Jul 2020

Contributed to the successful redesign of e-commerce sites across 12 brands, leading to a 15–28% increase in sales through improved user flows and consistent user experiences. Conducted user research and usability testing to identify pain points and guide feature enhancements.