Alex Shaw

helloalexshaw@gmail.com

Hello there! I’m a Senior Product Designer with over five years of experience simplifying complex software to align user needs with business goals.

CareSource

Jul 2024 - Current

I drive user-centered design across multiple healthcare products, developing high-fidelity prototypes and conducting usability tests to present actionable insights to stakeholders and executive leadership. I lead discovery initiatives, creating user journey maps, service designs, information architectures, and wireframes that directly inform quarterly OKRs and shape product strategy across the organization.

I drive user-centered design across multiple healthcare products, developing high-fidelity prototypes and conducting usability tests to present actionable insights to stakeholders and executive leadership. I lead discovery initiatives, creating user journey maps, service designs, information architectures, and wireframes that directly inform quarterly OKRs and shape product strategy across the organization.

Fort Robotics

May 2022 - Jul 2024

I led the end-to-end design of a robotics control platform, driving a 316% increase in user adoption and a 72% reduction in setup time. I identified and addressed key pain points through usability studies and market analyses, mentored design interns, and fostered cross-functional collaboration with regular design reviews. Additionally, I established a design system that streamlined development feature releases.

I led the end-to-end design of a robotics control platform, driving a 316% increase in user adoption and a 72% reduction in setup time. I identified and addressed key pain points through usability studies and market analyses, mentored design interns, and fostered cross-functional collaboration with regular design reviews. Additionally, I established a design system that streamlined development feature releases.

Matchbox

Mar 2021 - May 2022

Optimized the branding and design of websites and applications across various industries, elevating user engagement with intuitive solutions.

Optimized the branding and design of websites and applications across various industries, elevating user engagement with intuitive solutions.

Caleres Inc.

Aug 2019 - Jul 2020

Assisted with e-commerce site redesigns across 12 brands, achieving a 15-28% sales lift through optimized user flows, improved UX consistency, and a newly established design system.